21+ Adults Only

Responsible Gaming at pk71

pk71 believes that gaming should be entertaining and safe. Our responsible gaming policy keeps you protected and makes the playing experience enjoyable.

Why is Responsible Gaming Important?

Online gaming can be an exciting form of entertainment — but it is only enjoyable when kept within limits. pk71 always wants every player in Bangladesh to play safely and with awareness. Responsible gaming means you know how much you will play, how much you will spend, and when to stop.

Responsible gaming at pk71 is not just a rule — it is our core commitment. We provide tools and support to help you keep your gaming habits under control. Remember — gaming is entertainment, not a source of income. If gaming starts to affect the normal rhythm of your life, seeking help is the wise thing to do.

Only individuals aged 21 or above may open an account and play on our platform. We follow a strict age verification process to prevent underage gaming.

Signs of Problem Gambling

Recognise the Warning Signs

If you notice any one or more of the following signs in yourself, you need to be alert that gaming may be becoming a problem:

  • Spending money meant for everyday essentials (food, rent, medical expenses) on gaming
  • Placing larger bets to try to recover money that was lost
  • Repeatedly trying and failing to reduce or stop gaming
  • Hiding your gaming habits from family or friends
  • Feeling restless, irritable, or anxious when unable to game
  • Playing games while neglecting work, studies, or family responsibilities
  • Borrowing money or taking on debt to fund gaming

If these signs appear, contact pk71's 24/7 live chat support or reach us at [email protected]. Our team is always ready to help in Bengali.

Our Protection Tools

pk71 provides several practical tools to help you manage your responsible gaming experience.

Deposit Limit

You can set a daily, weekly, or monthly deposit limit. The minimum deposit is ৳300 — use this limit to keep your budget under control. A 48-hour cooldown applies to increasing a limit, but decreasing one takes effect immediately.

Loss Limit

Decide in advance the maximum amount you are willing to lose within a given period. Once the loss limit is reached, no further bets can be placed for that period. This is an effective way to protect your finances.

Session Time Limit

Set a limit on how long you play in one sitting. When the session ends, a warning will be displayed automatically and the session will close. This is the simplest way to prevent excessive gaming.

Time-Out

If you feel you need a few days of rest, you can take a temporary time-out for 1 day to 6 weeks. During this time your account will be temporarily suspended. It will be reactivated automatically when the period ends.

Self-Exclusion

If you feel that gaming is becoming harmful to you, choose long-term self-exclusion. Your account can be closed for as little as 6 months or permanently. During self-exclusion you will not receive any promotional emails from pk71.

Reality Check

A notification at set intervals will remind you how long you have been playing and how much you have won or lost. This information helps you make informed decisions.

How to Activate the Tools

1

Log In to Your Account

Access your pk71 account and select "Account Settings" from the top menu.

2

Go to the "Responsible Gaming" Section

On the settings page, look for the "Responsible Gaming" tab.

3

Choose Your Preferred Limits

Select whichever you need — deposit limit, time-out, or self-exclusion — and enter the specific value.

4

Get Help from Support

For any issue, our team is available on 24/7 live chat to assist you in Bengali.

Limits and Key Information

Item Description
Minimum Age 21 years or older. An account will not be fully active without age verification.
Minimum Deposit ৳300 — for all payment methods (bKash, Nagad, Rocket, Upay)
Minimum Withdrawal ৳500 — processed within a maximum of 1 hour
Self-Exclusion Period 6 months, 1 year, or permanent — according to your preference
Time-Out Period 1 day to 6 weeks — ideal for a temporary break
Support Contact 24/7 live chat or [email protected]

Tips for Safe Gaming

Follow these simple tips for responsible gaming at pk71 — they will keep your gaming experience enjoyable at all times:

Set a budget in advance and do not go beyond it.

Do not think of gaming as a source of income — it is entertainment.

If you lose, stop without getting discouraged — avoid placing extra bets to chase losses.

Take regular breaks — rest for at least 10 minutes every hour.

Avoid gaming when drinking alcohol or under mental stress.

Always put spending time with family and loved ones first.

Play only with your own money — never bet with borrowed money or funds taken on debt.

Stay alert to ensure that children or underage individuals cannot access your account.

Our Support Team

Live Chat Support

Speak directly with our Bengali-speaking support team at any time, about any question. We are here for you 24 hours a day, 7 days a week.

24/7 Live Chat — Support in Bengali

Email Support

For any responsible gaming request — self-exclusion, setting limits, or closing an account — email us. We will respond as quickly as possible.

Make a Commitment to Safe Gaming

pk71 wishes well for every player. The commitment to responsible gaming is not just for you — it is for your family too.

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FAQ

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Responsible Gaming FAQ

You must be at least 21 years old to open an account and play at pk71. Age is verified during registration, and a national identity card or other identity document may be requested in cases of doubt.

After logging into your account, go to the "Responsible Gaming" section under "Account Settings". There you will find options to set a daily, weekly, or monthly deposit limit. Decreasing a limit takes effect immediately. Increasing a limit will take effect 48 hours after the request is made.

Self-exclusion is a long-term decision where you request that your account be closed for a set period or permanently. To activate it, email [email protected] or contact us via live chat. During self-exclusion you will not receive any promotional messages and your account will not be accessible.

A time-out is a temporary break — usually from 1 day to 6 weeks — that ends automatically when the period expires. Self-exclusion, on the other hand, is a long-term decision where your account can be deactivated for 6 months, 1 year, or permanently. If you are seriously concerned about your gaming, self-exclusion is the right choice.

If a family member or friend appears to be suffering from a gaming addiction, speak with them with empathy. Contact the pk71 support team — we can help put protective measures on an account on behalf of a third party. Reach out via live chat or at [email protected] for more details.

Go to the "Reality Check" option in Account Settings and choose to receive alerts every 30 minutes, 1 hour, or 2 hours. These notifications will show your gaming session duration and win/loss information, helping you stay aware.

Yes. pk71 follows a strict age verification process. Those under 21 are not permitted to open an account. Withdrawals cannot be processed until identity verification is complete. If an account is suspected to belong to an underage person, pk71 reserves the right to suspend that account during investigation.